Your Privacy Is Our Priority

Bajimahal Privacy Policy — Our Commitment to Protecting Your Data

Find out how your personal information is collected, why it's used, and how it's kept safe — all explained in plain English.

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Last Updated: January 1, 2026 Language: Bengali (bn-BD) Version 2.4

This Privacy Policy applies to all services on the Bajimahal platform. By using the site, you are considered to have agreed to this policy. For any questions, please refer to the Contact section below.

1Introduction

Bajimahal (bajimahal.ws) is a trusted online gaming and betting platform. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") clearly explains what information we collect, how we use it, and the steps we take to keep your data secure.

Many online platforms in Bangladesh are vague about their data practices. Bajimahal takes the opposite approach — we believe you have every right to full control over your own information. That's why this policy is written in plain, straightforward language so every user can understand it.

This Privacy Policy applies to Bajimahal's Terms & Conditions should be read alongside this document. Together, both documents form the foundation of your relationship with us.

2What Information We Collect

Bajimahal collects two types of information from you — what you provide directly and what is automatically gathered while you use the platform.

Information You Provide Directly

Data Type When It Is Collected Why It's Needed
Name, date of birth At Registration Identity Verification & Age Confirmation
Mobile Number & Email At Registration Communication & Account Security
Payment Information During Deposits/Withdrawals Transaction Processing
National ID / Passport During KYC Verification Identity Confirmation & Consent
Address Information During KYC Verification Legal Compliance & Fraud Prevention

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • IP Address: For geolocation verification and security purposes.
  • Usage Patterns: Which games you play, for how long, and at what times.
  • Log Data: Login times, pages visited, and error reports.
  • Cookies: For session management and a personalized experience.

We never store your full payment card number. Payment details are held exclusively within the secure systems of our payment providers.

3How We Use Your Information

Bajimahal uses your information only for legitimate and necessary purposes. We never use your data unnecessarily.

  • Account Management: To manage registration, login, and profile updates.
  • Payment Processing: To process deposits and send withdrawals.
  • Customer Support: To resolve your questions and complaints.
  • Security & Fraud Prevention: To detect suspicious activity.
  • Legal Compliance: To comply with licensing authority regulations.
  • Personalized Experience: To show you games and offers tailored to your preferences.
  • Marketing Communications: To send promotional messages only with your consent.
  • Platform Improvement: To analyze usage patterns and improve our services.

If you no longer wish to receive marketing messages, you can at any time Account Settings to opt out, or let our support team know.

4Data Sharing & Disclosure

Bajimahal never sells your personal data. Information may only be shared in the following limited circumstances:

Trusted Service Providers

Limited data is shared with payment gateways, KYC verification services, and game providers. All such parties operate under strict confidentiality agreements and may only use the data for its designated purpose.

Legal Obligations

Information may be disclosed in response to court orders, government investigations, or requests from licensing authorities. In such cases, we are legally required to comply.

Never Shared

  • To Advertisers or Marketing Companies
  • To any third party without your consent
  • For Sale for Commercial Purposes

If any third party claims to be an authorized Bajimahal partner and requests your information — this may be a fraud attempt. Please contact us directly.

5Data Security Measures

Bajimahal uses industry-leading technology to protect your data. Our security framework operates across the following layers:

  • SSL/TLS Encryption: All communication between the site and your browser is encrypted.
  • Database Encryption: All stored sensitive data is encrypted.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Two-Factor Authentication (2FA): 2FA option available for added account security.
  • Regular Security Audits: Regular system audits conducted by independent external experts.
  • Access Controls: Only authorized personnel have access to specific data.

Please note — 100% security on the internet cannot be guaranteed. It is your responsibility to keep your password secure and report any suspicious activity promptly.

6Cookie Policy

Bajimahal uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

7Data Retention Period

Bajimahal does not retain your information longer than necessary. The general guidelines are:

  • Active Account Information: Retained for as long as your account remains active.
  • Transaction Records: Retained for up to 5 years for legal compliance.
  • KYC Documents: Retained for 5 years after account closure (as required by regulators).
  • Communication Logs: Support interactions are retained for up to 2 years.
  • Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Upon a request to close your account, all personal data will be deleted within 30 days, except where retention is required by law.

8Your Data Rights

You have the following rights over your own information:

Right to Access Your Data

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted, unless retention is required by law.

Objection to Processing

You may opt out of marketing communications or object to specific uses of your data.

Data Portability

You can obtain a copy of your data in an easy-to-read format.

Processing Restrictions

You may restrict the use of your data under certain circumstances.

To exercise any of your rights, email us at privacy@bajimahal.ws. We will respond within 30 days.

9Protection of Minors' Data

Bajimahal strictly refrains from providing services to individuals under the age of 18. We do not knowingly collect data from minors.

An age verification process is in place at registration. If a minor creates an account using false information, we will close that account and delete all associated data as soon as we become aware.

If you believe a minor you know is using our platform, please contact us immediately at support@bajimahal.ws.

10Policy Changes

Bajimahal may update this Privacy Policy as needed. For significant changes, we will:

  • An advance notice will be sent to your registered email.
  • A clear banner will be displayed on the site.
  • The "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the revised policy, you may close your account.

11Contact Us

For any privacy-related questions, requests, or complaints, please reach out to us:

Email
General Support: support@bajimahal.ws
Privacy Matters: privacy@bajimahal.ws
Response Times
General Inquiries: Within 24 hours
Data Requests: Within 30 days

Why Your Data Is Safe with Bajimahal

Learn about the core pillars of our privacy protection.

End-to-End Encryption
Every transaction and piece of personal information you share is protected by SSL/TLS encryption. No third party can access this data.
Strict Access Controls
Only authorized Bajimahal personnel have access to specific data. Every access is logged and regularly audited.
Data Not for Sale
We never sell your personal information to advertisers or third parties. This is a core principle we stand by.
Regular Security Audits
Regular penetration testing and audits are conducted by external cybersecurity experts to identify and address any vulnerabilities promptly.
You're in Control
From your account settings, you can opt out of marketing messages, request corrections to your data, or ask to close your account at any time.
Commitment to a Fast Response
We respond to all data-related requests within 30 days. Urgent security issues are addressed within 24 hours.

Start Gaming in a Safe Environment

Your data is fully protected at Bajimahal. Register now and enjoy your gaming experience on a platform you can trust.

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